Privacy Policy
This Privacy Policy describes how Firefly Bricks ("we", "us") collects, uses, and protects your information when you visit our website or place an order.
Information we collect
- Order information: name, shipping address, billing address, email, phone number, and the items ordered.
- Payment information: payments are processed by our secure payment providers (such as Shopify Payments and PayPal). We do not store full card numbers on our servers.
- Device & usage information: IP address, browser type, and pages visited, collected through cookies and similar tools.
How we use your information
- To process, fulfill, and support orders, including sending order and shipping updates
- To respond to customer service requests
- To prevent fraud and improve our store
- To send marketing emails only if you opt in; you can opt out at any time
Cookies
Our website uses cookies to keep your cart, remember preferences, and understand store traffic. You can control cookies through your browser settings; disabling cookies may affect store functionality.
Sharing information
We share information only with service providers who help us operate the store and fulfill orders (for example, payment processors, shipping carriers, and our e-commerce platform Shopify), and where required by law.
Your rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To make a request, email support@fireflybricks.com. California residents may additionally have rights under CCPA, and EU/UK residents under GDPR.
Data retention
We retain order information for as long as needed to provide our services and to comply with legal, accounting, and tax obligations.
Contact
For privacy questions, contact support@fireflybricks.com.